Deliveries and Returns


All parcels are dispatched via Royal Mail. Delivery is FREE to UK addresses for purchases over £50. Delivery varies per department on orders below £50.

We aim to ship your goods on the day you order, if purchased before 3pm, Monday to Friday.

Orders placed after 3pm or on a weekend will be dispatched the next working day.

International Deliveries

Unfortunately we are unable to offer any international deliveries at this time.

Returns Policy

You are entitled to cancel your order and return your goods within 14 days for a full refund. Please send back to: Returns, Quadrant, 220 Moulsham Street, Chelmsford, CM2 0LS. All goods must be in a re-sellable condition unless you state the item was faulty at purchase.

If you have any other questions regarding delivery or returns, call Chelmsford Quadrant during normal business hours on 01245 490101 or contact us here [link to contact form].